Welcome to Kanchi Silver Jewellery! Please read our Shopping Policy carefully to ensure a smooth and delightful shopping experience.
1. Order Placement
- Orders can be placed through our website https://kanchisilver.com/ .
- All prices listed are in Rupee and are inclusive/exclusive of applicable taxes.
- Please double-check your shipping address and contact details before confirming your order.
2. Payment Options
We offer multiple secure payment options for your convenience:
- Credit/Debit Cards
- Net Banking
- UPI / Wallets
- Cash on Delivery (If applicable)
Your payment information is handled securely via our payment gateway partners.
3. Shipping & Delivery
- We ship nationwide / internationally (specify based on client).
- Standard delivery time: 5-7 business days.
- Shipping charges will be calculated at checkout based on weight, location, and delivery method.
- Tracking details will be shared via email/SMS once your order is dispatched.
- Kanchi Silver Jewellery is not responsible for delays caused by courier partners due to unforeseen circumstances.
4. Packaging
- All jewellery is carefully packed in secure, elegant packaging.
- Gift wrapping is available upon request for an additional charge.
- Box dimensions and weight are calculated with packaging included.
5. Returns & Exchanges
- Returns or exchanges are accepted within 7 days of delivery.
- Products must be in original condition, unused, and with all tags/packaging intact.
- Customized or engraved jewellery cannot be returned unless defective.
- Refunds will be processed through the original payment method once the return is approved.
- Shipping charges for returns/exchanges may apply as per policy.
6. Cancellation
- Orders can be canceled before they are shipped.
- Cancellations after dispatch are considered returns and follow the return policy.
7. Product Authenticity & Care
- All our silver jewellery is hallmarked and comes with a purity certificate.
- Care instructions are provided with each product.
- Improper usage may void the return/exchange eligibility.
8. Contact Us
For any queries regarding your order or our shopping policy, reach out to us:
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Address: Sarrafa Chowk, Ramnagar, Dist.- Nainital, Uttarakhand 244715
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Email: info@kanchisilver.com
- WhatsApp: 7088669966
We strive to provide a seamless and secure shopping experience. Thank you for choosing Kanchi Silver Jewellery
