Terms And Conditions

Effective Date: 01-01-2026
Last Updated: 27-01-2026

1. Introduction

Welcome to Kanchi Silver (“Company”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://kanchisilver.com/ (“Website”) and the purchase of products offered through it.

By accessing, browsing, or using this Website, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree, you must not use the Website.

2. Eligibility

You represent that:

  • You are at least 18 years of age, and
  • You are legally competent to enter into a binding contract under Indian law.

If you are using the Website on behalf of an entity, you confirm that you have the authority to bind such entity.

3. Products and Services

  • Kanchi Silver offers silver jewellery and related products for sale through the Website.
  • Product images are for illustration purposes only. Minor variations in design, color, or finish may occur due to photography, lighting, or screen resolution.
  • All products are subject to availability and may be withdrawn or modified at our sole discretion without prior notice.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as specified on the product page.
  • We reserve the right to change prices at any time without prior notice.
  • Payments are processed through secure third-party payment gateways. We do not store your complete payment card or banking information.
  • An order is confirmed only after successful payment and confirmation communication from us.

5. Orders and Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion, including due to stock unavailability, pricing errors, or suspected fraudulent activity.
  • If an order is cancelled after payment, any eligible refund will be processed as per our Refund & Returns Policy.

6. Shipping and Delivery

  • Delivery timelines provided are estimated and may vary due to logistics, location, or unforeseen circumstances.
  • Risk of loss or damage passes to you upon delivery of the product to your provided address.
  • Please inspect products at the time of delivery and report issues promptly.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our Refund & Returns Policy, which forms an integral part of these Terms. Please review that policy before making a purchase.

8. User Accounts

  • You may be required to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

  • All content on the Website, including text, images, logos, designs, graphics, and trademarks, is the exclusive property of Kanchi Silver or its licensors.
  • You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

10. Prohibited Activities

You agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Attempt unauthorized access to systems or data
  • Introduce viruses, malware, or harmful code
  • Infringe intellectual property rights
  • Misuse promotional offers or pricing errors

Violation may result in immediate suspension or termination of access.

11. Limitation of Liability

To the maximum extent permitted under Indian law:

  • Kanchi Silver shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or data.
  • Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Kanchi Silver, its owners, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your use of the Website
  • Violation of these Terms
  • Infringement of third-party rights

13. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, or technical failures.

14. Termination

We reserve the right to terminate or restrict access to the Website without notice if you violate these Terms or applicable laws.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
The courts located in Uttarakhand, India, shall have exclusive jurisdiction over any disputes.

16. Amendments

We may update these Terms from time to time. Changes will be effective upon posting on the Website. Continued use constitutes acceptance of the revised Terms.

17. Contact Information

For questions or concerns regarding these Terms, please contact:

Kanchi Silver
Address: Sarrafa Chowk, Ramnagar, Dist.- Nainital, Uttarakhand 244715
Email: info@kanchisilver.com
Phone: 7088669966

From a Legacy of Trust Since 1915

Kanchi Silver was born from the heritage of Battulaal Prayag Narayan Jewels, a name that has been synonymous with trust, craftsmanship, and purity for over a century. Established in 1915 in Ramnagar, Uttarakhand, Battulaal has served generations of families while preserving the region's rich jewellery traditions. In 2025, this legacy evolved into Kanchi Silver, a dedicated silver jewellery brand created to celebrate the artistry, culture, and timeless elegance of handcrafted silver ornaments.

A Century of Craftsmanship

Where Heritage Meets Contemporary Silver Jewellery

Kanchi Silver is the natural extension of a legacy that began in 1915. Drawing inspiration from Uttarakhand's traditional silver artistry, each creation reflects the values that have defined Battulaal Prayag Narayan Jewels for generations, quality, authenticity, and attention to detail. Our collections are designed to preserve cultural heritage while creating jewellery that resonates with today's wearer.

Leadership

Sidharth Goel

As the owner of Battulaal Prayag Narayan Jewels and the visionary behind Kanchi Silver, Sidharth Goel represents the new generation of leadership carrying forward a century-old legacy. Guided by a deep respect for heritage and craftsmanship, he has worked to preserve traditional jewellery artistry while embracing modern innovation. Under his leadership, Kanchi Silver was launched in 2025 to create a dedicated platform for authentic silver jewellery inspired by the culture, craftsmanship, and traditions of Uttarakhand.

Our Story

Honouring the Past, Crafting the Future

For over 110 years, Battulaal Prayag Narayan Jewels has been more than a jewellery house, it has been a part of countless family celebrations, traditions, and milestones. The launch of Kanchi Silver marks a new chapter in this journey, dedicated exclusively to the timeless beauty of silver jewellery.

Rooted in the heritage of Uttarakhand and inspired by its artistic traditions, Kanchi Silver seeks to preserve age-old craftsmanship while creating designs for contemporary lifestyles. Every piece reflects our commitment to quality, authenticity, and the enduring legacy that began in 1915.

From Battulaal's century-old heritage to Kanchi Silver's modern vision, our story continues to be one of trust, tradition, and timeless craftsmanship.