Privacy Policy

Effective Date: 01-01-2026
Last Updated: 27-01-2026

1. Introduction

Welcome to Kanchi Silver (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal and digital data when you visit or make purchases on our website — https://kanchisilver.com/ (“Website”). It also describes your rights regarding your personal data as per applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act), and related Rules thereunder.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Data We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide in connection with your interaction with our Website and services, including:

  • Name
  • Email address
  • Contact phone number
  • Postal address and delivery details
  • Billing information
  • Order history
  • Payment information (note: financial details are processed securely by third-party payment processors and not stored on our servers)
  • Login credentials (hashed/secured)
  • Any other information you submit through forms, account setup, or customer support interactions.

2.2 Automatically Collected Information

We, or our service providers, may collect certain technical and usage data automatically when you visit our Website, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited and browsing patterns
  • Cookies and similar tracking technologies

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, perform analytics, and support basic functionality. These may include:

  • Essential cookies (required for site functionality)
  • Performance and analytics cookies
    You will be provided with a consent mechanism to manage preferences before cookies that collect personal data are placed on your device.

3. Purpose of Data Collection and Use

We collect and process your data for the following purposes:

  • To provide, operate, and maintain our Website and services
  • To process and fulfill orders, including delivery and payment
  • To communicate with you (order confirmations, support responses)
  • To personalize your experience and improve our offerings
  • To send marketing communications (only with your consent)
  • To comply with legal obligations and enforce agreements

4. Legal Basis for Processing

Under applicable Indian privacy law, we process personal data based on:

  • Your explicit consent (for marketing and certain data collection)
  • Performance of a contract (e.g., order fulfillment)
  • Compliance with legal obligations

5. Disclosure of Information to Third Parties

We may share your personal information with:

  • Service providers such as payment processors, shipping partners, analytics and hosting providers for fulfilling services on our behalf
  • Legal authorities, when required by law, court order, or to protect our rights and safety
  • Business partners only with your consent, where applicable

We ensure that third parties accessing your data are obligated to provide reasonable privacy safeguards and only process data as instructed by us.

6. Data Storage, Retention & Security

We implement reasonable security practices to protect your personal data against loss, unauthorized access, misuse, alteration, or destruction. Access to personal data is limited to those employees and agents who need it to perform their duties.

Your information is retained only as long as necessary for the purposes outlined in this Policy or as required by law.

7. Your Rights

Under applicable data privacy laws in India, you may have the following rights:

  • Right to access the personal data we hold about you
  • Right to correct or update inaccurate data
  • Right to withdraw consent at any time (for data processed on a consent basis)
  • Right to restrict or object to certain processing
  • Right to data deletion subject to legal requirements

To exercise your data rights, contact us at the contact details provided below.

8. Children’s Data

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we become aware that we have collected Personal Data from a minor without verification of parental/guardian consent, we will take steps to remove such data.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in applicable laws, our services, or our practices. The revised policy will have a new “Last Updated” date. Your continued use of the Website after changes constitutes acceptance.

10. Contact Information

If you have any questions or requests regarding your data or this Privacy Policy, please contact us:

Kanchi Silver
Address: Sarrafa Chowk, Ramnagar, Dist.- Nainital, Uttarakhand 244715
Email: info@kanchisilver.com
Phone: 7088669966

From a Legacy of Trust Since 1915

Kanchi Silver was born from the heritage of Battulaal Prayag Narayan Jewels, a name that has been synonymous with trust, craftsmanship, and purity for over a century. Established in 1915 in Ramnagar, Uttarakhand, Battulaal has served generations of families while preserving the region's rich jewellery traditions. In 2025, this legacy evolved into Kanchi Silver, a dedicated silver jewellery brand created to celebrate the artistry, culture, and timeless elegance of handcrafted silver ornaments.

A Century of Craftsmanship

Where Heritage Meets Contemporary Silver Jewellery

Kanchi Silver is the natural extension of a legacy that began in 1915. Drawing inspiration from Uttarakhand's traditional silver artistry, each creation reflects the values that have defined Battulaal Prayag Narayan Jewels for generations, quality, authenticity, and attention to detail. Our collections are designed to preserve cultural heritage while creating jewellery that resonates with today's wearer.

Leadership

Sidharth Goel

As the owner of Battulaal Prayag Narayan Jewels and the visionary behind Kanchi Silver, Sidharth Goel represents the new generation of leadership carrying forward a century-old legacy. Guided by a deep respect for heritage and craftsmanship, he has worked to preserve traditional jewellery artistry while embracing modern innovation. Under his leadership, Kanchi Silver was launched in 2025 to create a dedicated platform for authentic silver jewellery inspired by the culture, craftsmanship, and traditions of Uttarakhand.

Our Story

Honouring the Past, Crafting the Future

For over 110 years, Battulaal Prayag Narayan Jewels has been more than a jewellery house, it has been a part of countless family celebrations, traditions, and milestones. The launch of Kanchi Silver marks a new chapter in this journey, dedicated exclusively to the timeless beauty of silver jewellery.

Rooted in the heritage of Uttarakhand and inspired by its artistic traditions, Kanchi Silver seeks to preserve age-old craftsmanship while creating designs for contemporary lifestyles. Every piece reflects our commitment to quality, authenticity, and the enduring legacy that began in 1915.

From Battulaal's century-old heritage to Kanchi Silver's modern vision, our story continues to be one of trust, tradition, and timeless craftsmanship.